Refund policy
Return, Refund & Exchange Policy
At Divine Glow, we take great care in offering religious products that are prepared, handled, and packaged with sanctity and intention. Due to the sacred and personal nature of our offerings, we follow a strict no-return, no refund, and no exchange policy.
No Returns
We do not accept returns on any of our products. All items sold through our website are considered final sale.
This includes, but is not limited to:
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Religious items.
No Refunds
We do not issue refunds under any circumstances once an order has been placed and processed. We encourage all customers to review product details, sizing (if applicable), and descriptions carefully before making a purchase.
No Exchanges
Products purchased from Divine Glow are not eligible for exchange, regardless of unused condition, packaging status, or customer preferences.
Damaged or Defective Items
In the rare case that your order arrives damaged or defective, please contact us within 48 hours of delivery with clear photos and a description of the issue. While we do not offer refunds or exchanges, we will review your concern and may offer a suitable resolution at our discretion.
Why This Policy?
Our products are spiritually significant and often customized or blessed through sacred rituals. Once dispatched, they cannot be reused, resold, or repurified, which is why returns or refunds are not possible.
We appreciate your understanding and respect for the sanctity of our offerings.
For any support or queries, please contact us at:
📧 info@divinglow.co.in / divineglow56@gmail.com
📞 +91-9136639215